Shipping policy

We aim to despatch stock items within 72 hours of receipt of your payment. You can typically expect to receive orders within 7 – 14 working days. Seasonal surges and other circumstances may delay your order but we will update you if this is the case.

On occasions where a product may be temporarily out of stock, the customer will be contacted either by telephone or email and can either wait the extra delivery time or be offered a refund or exchange for a product that is in stock, unless it is described as a pre-sale or indent order when the order was placed.

Costs vary depending upon parcel sizes and delivery areas. Current trading terms restrict all orders to within Australian borders. All shipping costs are based upon historical average costs and actual costs can be slightly larger or smaller than the amount charged.